Refund And Exchange
At Glittery Outfit, each abaya is carefully selected and prepared with attention to detail. As our pieces are created with care and in limited quantities, all purchases are considered final sale.
No Refunds or Exchanges
We do not offer refunds, exchanges, or cancellations once an order has been confirmed. We kindly ask our customers to carefully review their order details, including size, color, design, and measurements, before completing their purchase.
Tailoring & Fitting Fixation
We understand that the perfect fit is important. If your abaya requires a tailoring adjustment or fitting fixation, we are happy to assist.
Please contact us within a week of receiving your order with your order number and details of the adjustment required. Our team will assess the request and provide the available tailoring options.
Please note that tailoring services are intended for fit adjustments only and do not constitute a refund or exchange. Any additional tailoring costs, if applicable, will be communicated to the customer before the service is carried out.
Damaged or Incorrect Items
If you receive an item that is damaged or differs from the item you ordered, please contact us within 3 days of delivery with your order number and clear photographs of the issue. We will review the case and assist with an appropriate solution.
By placing an order with us, you acknowledge and agree to our Refund & Exchange Policy.